n an office processing pension applications, people wait. Clerks give instructions and explanations, finding fault with each document presented. People smoke, standing in line with papers in hand. A clerk sharpens a pencil methodically. Papers are stamped, further instructions given. Someone makes tea. The clerks take their break while people wait quietly. Papers have been stacked, sorted, placed in folders, and filed - row upon row, shelf upon shelf of files. Enervation is all.

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